Your cart is empty
> Bingo Terms and Conditions and Game Rules
Play Bingo
These terms and conditions govern Player’s use of the Bingo Instant Win Game & correlated services. By using the Bingo IWG (also referred to herein as Bingo Game), the Player agrees to these terms of use in full. If the Player does not agree to these terms and conditions, the Player may not use the Bingo IWG. For the purposes of these terms and conditions, “the Company” shall mean Lottoland and/or its licensors.
**General Bingo Rules**
1. The Company reserves the right to modify, add or remove any content or functionality as part of the Bingo IWG, with or without prior notice to the Players, complying with applicable laws, regulations or regulatory guidance. It is Player’s responsibility to ensure that at all times Player complies with all laws and regulations in any jurisdiction where Player is located or is resident of, and that Player have complete and unrestricted legal right to use the Service, and to register and participate in the Games.
2. When the bingo Room is open, the duration of each Bingo IWG can differ from each other, depending on time allowed for purchase, number of game parts, game type and patterns in play.
3. Player can view the records of the games he/she has played by clicking on ‘Game History’ in the Menu of the Bingo Client. This tool shows the Player details of what he/she spent, what cards he/she played, and the outcome of each Game.
**Tickets**
4. Player must have money in his/her Balance to buy Bingo Tickets/Cards, unless Games are free of charge (0 ticket cost), in which case each Player will receive the same number of Free Tickets per Game.
5. The maximum number of Tickets a bingo IWG can support is 300, but is subject to configuration done by Lottoland.
6. Bingo IWGs can offer different purchase modes, as configured by the House:
a) Per Card/Ticket – Players can purchase from 1 to a maximum number of tickets, and not exceeding the maximum allowed by the system. The purchase is done for each individual ticket.
b) Per Pack - A Pack is a group of tickets. Each Player can buy only 1 Pack/Game and cannot buy single tickets from the Pack. The tickets will be pre-filled with random numbers from 1 to 30, 50, 75, 80 or 90, depending on the game type. There can be duplicate numbers inside a Pack.
7. On 80 and 90 ball games, the numbers on groups of 5 and 6 cards are usually unique and are arranged sequentially across the 5/6 cards, but not mandatory.
8. All ticket sales are final. Refunds will not be issued, unless the Game in question has been canceled by the House or does not play for whatever reason.
9. If an interrupted game is not finished within 90 days, then it'll be terminated and the full staked amount will be refunded to the users wallet automatically.
**Prizes**
10. Single-part Games contain one pattern that needs to be won and offers one prize.
11. Multi-part Games contain more than 1 pattern that needs to be won, and each pattern won offers a prize. On Multi-part Games, the Winner(s) are credited at the end of the round.
12. Where there’s more than one Winner, the Prize will be shared equally between the multiple Winners.
13. The RTP (Return to Player) is an average percentage of total Wins over total Bets over a significant number of Game plays. Each game has a Theoretical RTP value, and an Actual RTP value. The Teoretical RTP is the value percentage expected to pay back in payout based on an extended (million) amount of wagers gambled on that game. The Actual RTP is also expressed as a percentage and shows the actual RTP of a particular game or player in a given period of time. The Actual RTP will often be significantly different from the theoretical number, but will even out in the long run, as an indication that the game is played out fairly. <br>RTP is a measure of return to all the players of the game, not the return to any one player. As such, acceptance of these terms implies that Player is aware that the advertised RTP might be higher than the actual RTP. The minimum RTP for a Bingo IWG is 70%.
14. A Game can have a Variable Prize, and/or a Fixed Prize and/or a Guaranteed Variable Prize. The Variable prize starts from 0 (zero) amount, then grows according to total wager for that game, and pays out according to the defined RTP (%). The Fixed Prize value is set by the House, does not grow with wager and has a maximum limit of total number of cards/strips available to be bought by all players for that game. The Guaranteed Variable Prize has a guaranteed fixed prize set by the house, on which the total wager for that game is added up according to the defined RTP (%). Each part in a Multi-part game can have any types of prizes. Certain jurisdiction might allow only certain types of prizes. The Company assumes responsibility to offer only the allowed types according to each jurisdiction.
15. Some games might have certain conditions to be met, in order to start playing:
a) Minimum number of purchased tickets - used on Variable-prized games, it requires that the value set by the House to be equal or higher than the number of tickets purchased for that game;
b) Minimum number of players - used on any type of game, it requires that the value set by the House to be equal or higher than the number of players who purchased tickets for that game.
**Types of Jackpots**
16. Some games offer extra prizes besides the game pot. There are four (4) types of Jackpots: Progressive Jackpot (PJP), Fixed Jackpot (FJP), Community Progressive Jackpot (CPJ) and Community Fixed Jackpot (CFJ). Any game can have only one type of Jackpot linked to it.
17. A Progressive Jackpot (PJP) is a payout which increases each time the game with a Jackpot is played, but the jackpot is not won. With each purchase of cards, a contribution % from the total wager is added to the Jackpot amount. The Progressive Jackpot can start from $0 amount or can have a seed amount on which the contribution % adds up. Player is eligible to win the PJP if the game is linked to the jackpot, he/she purchased the minimum number of tickets for the game and he/she won the Bingo IWG on the required pattern in the set number of calls.
18. A Fixed Jackpot (FJP) is a payout which has a fixed value that is not influenced by the wager. Player is eligible to win the FJP if the game is linked to the jackpot, he/she purchased the minimum number of tickets for the game and he/she won the Bingo IWG on the required pattern in the set number of calls.
19. A Community Progressive Jackpot (CPJ) is a payout which, like the PJP, increases with each game and wager, and which has two prizes: one for the winner(s) of the Jackpot, who wins the Bingo IWG on the required pattern in the set number of calls, and the Community share. By "Community" it is understood that all players who have purchased at least one (1) ticket on the game on which the Jackpot was triggered, will get a share of the Community prize. As such, the CPJ amount is the sum of Winner prize and the Community Share. The Community Share could either be Equal, or Proportional. If Equal, all players who participated in the winning Jackpot game will get an equal share of the total Community Share. If Proportional, all participants will get a share of the Community Share proportional to the number of tickets each player has bought. Free tickets will count towards the eligibility of winning a share of the jackpot. When the progressive jackpot is won, the jackpot for the next play is reset to a predetermined value, and resumes increasing under the same rule. Ticket share value and Prize per player from the Community share to be rounded up to the full cent/penny. Any difference from the rounding up gets added to the Community share, by increasing the Jackpot value.
20. A Community Fixed Jackpot (CFJ) is a payout which, like the FJP, has a fixed value that is not influenced by the wager, and which has two prizes: one for the Jackpot winner(s), and one for the participants. The Community Share could either be Equal, or Proportional. If Equal, all players who participated in the winning Jackpot game will get an equal share of the total Community Share. If Proportional, all participants will get a share of the Community Share proportional to the number of tickets each player has bought. Free tickets will count towards the eligibility of winning a share of the jackpot. When the progressive jackpot is won, the jackpot for the next play is reset to a predetermined value, and resumes increasing under the same rule. Ticket share value and Prize per player from the Community share to be rounded up to the full cent/penny. Any difference from the rounding up gets added to the Community share, by increasing the Jackpot value.
* When a jackpot is won, it automatically gets re-seeded and becomes available on the next game.
* We fund the current jackpot by taking a predefined percentage of all bingo ticket sales that have jackpot linked to them. We also take a percentage of the current pot to fund the re-seed jackpot. This information is available via the ‘i’ icon.
21. When won, any type of Jackpot is awarded instantly to the Player’s account.
22. If two or more eligible Players won any type of Jackpot, the Jackpot amount is equally split between all winners.
**Pre-Order tickets**
23. Bingo tickets might be available for pre-order in advance, either on the Website and/or in the Bingo Product. Participation of the Player in the Bingo Room at the scheduled time is not mandatory for the pre-bought tickets to play in that Game.
24. Pre-ordered games withdraw funds from your account at time of purchase.
25. All bingo ticket sales are final. When pre-ordering tickets with a Progressive Jackpot attached, Player is aware that the Progressive Jackpot can be won before the pre-ordered game plays out, in which case the game will continue to play with a new Jackpot linked to it, which might have a different value than the one initially advertised.
26. The player understands and acknowledges that The Company has the right to cancel pre-orders for any reason, in which case the Player's pre-ordered tickets will be canceled and refunded back to Player's balance account. The contribution from those tickets that were added to the Jackpot value will be removed, and the Jackpot value will be updated.
**Promotions**
27. Some games might offer Promo Tickets, "Buy X Get Y Free", where players get a certain number of free tickets upon purchase of a certain number of normal tickets. Promotional Tickets have the same chance of winning a prize as normal tickets. Promotional Tickets can only be used in the game that they are offered.
28. Certain players might receive Free Tickets that can be used to play a game of an equal ticket cost. There might be restrictions on the games free tickets can be played in, as decided by the House. **Free cards cannot be claimed on Promo Tickets**. Free tickets have an expiry date and cannot be used later than this date. Free Tickets have the same chance of winning a prize as normal tickets.
29. Some games might be free-of-charge (0 ticket cost), in which case Players who enter the room where the game is hosted, before it starts to play, will receive the same amount of free tickets, and be put in play. Free Tickets received on a free-of-charge game can only be used in the game that they are offered.
**Session Bingo**
30. Session Bingo is a promotional room where players can buy a bundle of different games over 1 hour or more, at a discounted price. The room is available to any player.
Each bundle is called a “session”, that can contain any type of game type, or a mix.
Players will always get the maximum number of tickets for each game within the session, thus giving all players that purchase the entire session, an equal chance to win.
31. Players can buy tickets in advance, up to 30 days before a session is played. The purchased games within the session will appear in My Tickets section, under the Session Bingo room filter.
32. The Session Bingo room can host up to 3 sessions/day.
The availability, prizes and additional promotions of Session Bingo Room are subject to House configuration and can be modified without prior notice. In such cases, any purchases made on the previous configuration would get cancelled, and players would be refunded.
33. Purchasing individual games within a session, before it started playing, is not possible. However, the players that haven’t purchased a session before it started have the possibility to buy each game within the session, at a normal price i.e without the discount applied.
**Chat Rules**
34. The Company provides a Chat facility to enable Players to communicate with other Players (Roomies) and the Chat Moderators on the Bingo Rooms. The Company reviews and keeps a record of all Chat content (messages, username, nickname and IP). The Player has the possibility to ask deletion of data via e-mail to Customer Support.
35. As a condition of Player’s use of the Chat facility, Player agrees to comply with the Chat rules and the following terms:
a) Player is free to bring up interesting topics for discussion. We love a good chat;
b) Player is welcome to greet new chat members in the room, and help "newbies" keep our community friendly;
c) Player is encouraged to play along with our chat games, they add to the fun;
d) Player is encouraged to suggest ways we ca be better - your opinion matters;
e) Player must not give out full name, address, telephone or any other information that could make the identity known to other Players, unless specifically requested by the Bingo Product or Website Staff Players;
f) Player must not use an offensive nickname/chat name, and/or that contain obscenities or promotes any brand, website or URL
g) Player must not make any statements or submit any material that is sexually explicit or offensive, including, but not limited to, messages that are expressions of bigotry, racism, hatred, prejudice or profanity;
h) Player must not make statements or submit any material that is abusive, defamatory or harassing or insulting to other Players;
i) Player must not distribute viruses, malware or any other technology that may harm the Bingo Product, Website or any Player;
j) Player must not make statements or submit any material that advertises, promotes any company or product, discusses illegal activities, or post personal details;
k) Player must not make statements or submit any material about the Company or service connected to the Company that is untrue and/or malicious and/or damaging to the Company;
l) Player must not post any content that he/she does not have the right to post;
m) Player must not user another player's account to play the game, or solicit funds from any other players;
n) Player must not willingly spam the chat room by repeating the same message;
o) Player must not type in CAPITAL LETTERS as this is considered to be an aggressive tone/ shouting;
p) Player must not use the chat room to make complaints.
36. The Company reserves the right to delete any messages in the Chat room that the Company considers unsuitable or do not comply with the rules above.
37. The Company may mute or suspend the Player’s ability to use the Chat facility if the Company considers that the content the Player posts on the Chat facility is unsuitable. It's human to make mistakes. Therefore, for the first wrongdoing the player will receive a public warning in the chat. They will be invited to consult this page as a reminder and will be asked not to repeat their actions. If a further wrongdoing occurs, the player will be temporarily banned from the room. Depending on the seriousness, the player may be permanently blocked from the chat room. If a player makes continuous or serious breaches they will be banned from all chat. Complaints can be better handled in the form of a direct email to our Chat Manager. Explain your concerns here and we will do our best to respond quickly [email protected].
38. If any communications or content posted on the Chat feature makes the Player feel threatened or abused, or if the Player believes that such communications or content is offensive or otherwise breaches these Chat Rules, please contact Customer Support team.
39. The views and opinions expressed in the Chat Room do not reflect those of the Company’s employees. Player agrees that the Company will be indemnified, defended and held harmless from any and all losses, liabilities, claims, damages resulting from the Player’s use of the Chat Room.
40. The Chat Moderator (CM) makes sure that Players have fun in a safe environment, by chatting with the players, playing chat games and ensuring everyone has the best game and social experience. CMs do not handle account queries, nor do they perform any type of credit or refund on the Player’s account.
41. Chat Games are side Games a Chat Moderator holds during a Bingo IWG. Chat Games can be played only by Players who purchased a minimum required amount of Bingo Cards for the Game, and will hand out prizes to Players who comply with the requirements of the Game and whose account status is eligible to receive these additional prizes. For more information, visit the Website or contact Customer Support.
**Interrupted Gaming Policy**
42. If Player loses internet connection at any time during play, the Game will carry on and any Winnings will be automatically credited to the Player’s account.
43. The Company is not liable for any failure of IT software and hardware due to the operation of the equipment, used by the Player or other users, as well as for the Player or other players’ Internet provider failures.
**Privacy Rules**
44. By starting to play, the Player gives consent that the Bingo provider can collect and process some personal data related to the Player: IP address; nickname, Chat history.
45. Player acknowledges and accepts that his/her communications in Chat are not private or confidential and may be viewed by others accessing the Bingo IWG.
46. The Company keeps Chat history for 30 days. After period expires, we erase all data history from our systems. If Player decides to have his/her data removed earlier from our system, or have any other privacy questions, please send us an e-mail at [email protected].
**Copyright and Trademarks**
47. The terms PragmaticPlay LTD and any other marks are the trade marks, service marks and/or trade names of Lottoland or one of its subsidiaries or associated companies or its licensors. Further, all other material used by Lottoland, including but not limited to the software, images, pictures, graphics, photographs, animations, videos, music, audio, text (and any intellectual property rights in and to any of the same) is owned by Lottoland or one of its subsidiaries or associated group companies and/or licensors and is protected by copyright and/or other intellectual property rights. You obtain no rights in such copyright material or trade or service marks and must not use them without Lottoland’s prior written permission.
48. The emoji icons used in the Chat Room are property of ©2019 JoyPixels Inc.
Game Rules
**Bingo Rules**
This guide lays out the rules of how bingo is played and what each bingo variation entails. These rules can be altered at any time, to ensure that the information is kept accurate, in regards to the product and the services provided.
**What is Bingo?**
In short, Bingo is a game of chance, in which players need to match numbers listed on their tickets with the numbers randomly drawn by a caller, covering a specific shape on their ticket, known as a pattern. The first player(s) who match(es) the ticket numbers with the called numbers on the required pattern, win(s) the game. (BINGO!)
**How To Play Bingo?**
To participate in a game, players need to be logged in inside the Bingo Client, enter a room, and purchase tickets before the game starts. Player needs to make sure that he buys tickets for the next game by the time the countdown reaches 0, otherwise he/she will be able to buy tickets for the next game after that.
When the game starts, the caller will call out the numbers which the players need to daub on their tickets, to match the pattern required. By default, the game automatically daubs all matching numbers on the bought tickets, but Player can change this option to manually daub the cards on his/own. Either way, any win will be automatically granted.
The winner(s) is/are the first player(s) to match all the numbers on the purchased tickets with the pattern in play. (BINGO!)
**Good to Know**
The “x to go” is a term used in bingo to reflect how many numbers matching the pattern required the player has on his/her tickets. (e.g. “1 to go” on a ticket means that player needs one more number to be called, in order to bingo on that pattern). Each ticket in play will have an “x to go” value, to help players faster understand the likeliness of winning across multiple tickets.
The players can choose to pre-buy tickets for games that will play at a later time, in which case the players’ presence in the bingo room at the time the game is played, is not mandatory for their tickets to play in that game. When pre-buying tickets, the player’s account is charged immediately, and the tickets are allocated to the player and played in the moment of the game start. Players can see the games for which they pre-bought, but hadn’t played yet, in the My Tickets section under Pre-Buy Tickets .
The maximum amount of tickets that can be purchased per game will never exceed 300. However this limit does not come into effect when buying for more than one game. For example you can buy 100 tickets for all 5 games (totalling 500) that play within a session as this is essentially multiple game play and you will be within the limits set by a game by game basis.
Players can usually buy any number of tickets up to a maximum per game, but there might be games where all players can only buy the same amount of tickets. Occasionally, there might be free games, where all players receive the same amount of free tickets (free-of-charge games), or some players might receive free tickets that can only be played on certain games (promotional tickets, free tickets).
If Player loses internet connection at any time during play, the Game will carry on and any Winnings will be automatically credited to the Player’s account.
**Bingo Types**
There are different types of bingo, each with different number of balls called, patterns, speed and chances of winning.
**90 ball**
90 ball is one of the most popular bingo types in the UK and in the majority of live bingo halls.
The ticket is made up of 27 squares, which are arranged on a 3 x 9 grid. The first column contains numbers 1-9, the second column contains numbers 10-19 and so on, up to 90. The 90 numbers are randomly spread across each group of 6 tickets, with blank squares on the remaining positions, to ensure that each ticket has unique numbers and all 90 numbers are covered.
This bingo type gives players three chances of winning, having to match either any one row (One Line), any two rows (Two Lines), or all three rows (Full House).
RTP is a minimum of 70%.
**75 ball**
75 ball is also a highly popular bingo type, mostly in U.S, for usually being faster than a 90 ball game, and with more diversity in patterns and number of prizes/game.
The ticket is made up of 25 squares, which are arranged on a 5 x 5 grid. These squares are arranged in five columns and five rows, with the center square “free”. The first column contains numbers 1-15, the second column contains numbers 16-30 and so on, up to 75. The 75 numbers are randomly spread across tickets. There is usually no grouping of unique number tickets on a 75-ball game.
This variation gives players from one to five changes of winning, each game having its own configuration. The patterns used can be any, in any custom shape. (e.g of patterns: Christmas Tree, Smiley, Sun, Love, Car and so on)
RTP is a minimum of 70%.
**80 ball**
80 ball bingo was developed straight for the online environment and has earned its niche of players looking for a game with a unique twist to the bingo types. It is faster than the 90 ball type and more innovative than the 75 ball bingo.
The ticket is made up of 16 squares, which are arranged on a 4 X 4 grid. These are arranged in 4 columns and 4 rows. The first column contains the numbers from 1 to 20, second column - 21 to 40, third column - 41 to 59 and forth column – 60 to 80.
This bingo type gives up to 3 chances of winning, with patterns ranging from: Any Line, Any 2 Lines, Any 3 Lines, Full House, Any Vertical Line, Any Horizontal Line, Any Diagonal Line, Any 2 Columns, Any 3 Columns, Four Corners, Four Middle Squares.
RTP is a minimum of 70%.
**50 ball**
50 ball bingo is coming from the latest need to diversify the bingo types which are played in the online bingo halls.
The ticket is made up of 10 squares, which are arranged on a 2 X 5 grid. These are arranged in 2 rows and 5 columns. In the 50 Ball Bingo game, a strip is a group of 5 tickets. The first column in a strip will contain the numbers 1 to 10, the second column 11 to 20, third column 21 to 30, fourth column 31 to 40 and the fifth column 41 to 50.
This bingo type gives the players two chances of winning: One Line and Full House.
RTP is a minimum of 70%.
**30 ball**
30 ball bingo or Speed Bingo is the rapid, quick-fire bingo type that is taking the community by the storm. Fast paced and fun-filled, it’s perfect for the players who want a bit more thrill.
The ticket is made up of 9 squares, which are arranged on a 3 X 3 grid. These are arranged in 3 rows and 3 columns. The first column will contain the numbers from 1 to 10, the second from 11 to 20 and the third from 21 to 30.
The win condition is to complete the Full House.
RTP is a minimum of 70%.
**Prizes**
Each game has a Game Pot, which is the prize the player plays for when participating in a game. Depending on the bingo type and/or configuration set by the House, each game can have a maximum of 5 game pots, each played against the pattern needed to be matched with the numbers on the purchased tickets. The amount of the prize associated with each pattern is either a percentage from total bets from all players, or a fixed amount determined by the House, or a guaranteed amount on which a percentage from total bets from all players is added.
Besides the Game Pot, some games can have extra prizes, usually of a large value, for the winner of the game, if game was won in a certain number of calls, known as Progressive Jackpots and Fixed Jackpots.
With Progressive Jackpots, if the Jackpot is not won, this value grows over time by taking a percentage from player’s ticket cost and adding it to the Jackpot pool. The Jackpot is won when a player wins the game in a certain number of calls. (e.g. call 32 means that if player wins the game in 32 calls or less, he will win the game, thus the Game Pot, and also the Jackpot).
With Fixed Jackpots, the value is always the same, guaranteed.
Additionally, some games can feature Community Progressive and Fixed Jackpots, where a percentage will be awarded to the Jackpot winner, while another percentage will be awarded to all other players who bought tickets into the game, shared either equally, or proportionally to the tickets purchased.
**Chat, Mini-games and Other Features**
While playing bingo, players can chat with active fellow bingo players at the same time. Usually, there is a Chat Moderator in the Chat room - a person who moderates, entertains, holds chat games and handles promotional announcements.
Also, players can simultaneously play a mini-game of their choice, as a side bet which can bring extra prizes.
Players can decide what features take up more room on the screen based on their interest. Chat can be expanded and allow more chat history to be seen, or completely collapsed and out of sight. Alternatively, the mini-game can be brought in focus by enlarging it on top of the bingo game.
Players can also play multiple bingo games at the same time, by joining up to 3 different rooms and being able to switch between them in one click/tap.
**Session Bingo**
Whenever you want to play more than one hour of games without having to buy each game separately, or you want to get a good deal by spending less on games that offer bigger prizes, check out Session Bingo.
Session Bingo is a special bingo room where players can buy bingo tickets at a discount for a bundle (a “session”) of different bingo games, that can spread over one or several hours of uninterrupted play!
Get the maximum number of tickets on all games within a session in one click, and then experience high-end prizes and quirky chat games, all in one room.
**What is XTG?**
It’s a feature referring to the position of your ticket in a bingo game:
1TG – one number to go,
2TG – 2 numbers, etc.
This feature is used to reward the players that are close to winning, and the games can be scheduled with one of 3 Types of XTG:
* 1 To Go...or...
* 2 To Go...or...
* Both 1 and 2 To Go....if you have either 1 or 2 to go on a ticket.
Only when playing for the last prize in the game, players will be able to achieve the XTG criterion on their tickets. These are special games created with a specific prize payout.
1. Prize Options
The games which have the XTG Feature can be configured differently.
An XTG prize might be paid:
A. Per Player If you have at least one of the tickets matching the existing XTG;
B. Per Ticket If each ticket matches the XTG Criteria;
These prizes can either be part of an XTG Feature Pot or a fixed amount per the qualifications necessary.
The amount won will be added to your in-game Bingo Balance.
2. Before the XTG game starts
Please see the Section XTG Games.
A small window will open to notify you about the XTG game. The Prize options for the game will be available in another window. Same prize structure may apply to consecutive XTG Games.
**Roll On Bingo**
* Roll On games can feature up to 20 additional full house or pattern coverall prizes to be won after the usual game prizes.
* After the regular 1L, 2L and FH have been won the Roll On prizes will be in play.
* To see a full breakdown of the additional Roll On Prizes, click on the icon shaped like a present to see a list of game prizes as well as any Roll On prizes. ‘In Play’ will appear next to the Roll On prize that is currently up for grabs.
* Jackpots cannot be won during the Roll On stage of a game.
* You will know which Roll On prize is in play by the Roll On number that rolls on to screen.
* Roll on winners will be notified when they win by a small pop up and once the game has fully concluded an additional game summary winner pop up will appear listing all winners. Winners will also be listed in game history.
**Free Tickets**
- Free tickets will be available to use in a specific game/s and/or room. Free tickets will have a value and can be used in games where there is also a cash value to purchase tickets.
- Free tickets have the same chance of winning a prize as a normal ticket.
- Some tickets may have an expiry date and if those tickets are not used before this date they will automatically cancel.
- You must use your most recent free tickets before any other free tickets become redeemable from the que.
- Players can redeem tickets from any rom that have active free tickets by clicking on the FREE button.
- Free tickets cannot be used on games where BOGOF or any other free tickets are available.
- Free ticket cannot be used for pre-buy.
**Newbie Room**
- In the bingo lobby, you may see a bingo room with a padlock.
- Players will need to pass certain criteria to enter this room.
- Once in the room. You will be able to participate in these games for the duration of the specified amount of days in the promotion.
**Buy X Get Y or BOGOF**
- Some games may offer a special Buy X Get Y or “BOGOF” feature in the purchase panel.
- These are awarded when a certain number of tickets are purchased.
- Promotional tickets play as normal tickets and have the same chance of winning a prize.
**Fair Bingo Games**
- Every player has the same chance of winning as everyone else in these special games/rooms.
- For each game, players will be able to buy a set amount of tickets ensuring that everyone has the same number of cards.
**Multi-Stake Bingo**
- In a multi stake bingo game, players can buy into the game at a range of stake levels.
- The lowest stake cards have exactly the same chance of winning as the highest stake cards, but the prize they can win is a multiple of the stake (worked out in the usual way dependent on the number of cards in play) – so if the lowest stake level were 10p and the prize £10, a stake level of £2 would have a prize of £200.