Background Reading > Terms and Conditions

Last update: 30 April 2024

Foreword

Please read these terms and conditions (or “Terms and Conditions”) carefully before using our Website. By registering on the Website or by visiting the Player Account, Players accept and agree to these Terms and Conditions and the Privacy Policy. The Terms and Conditions and the Privacy Policy are published on the Website and may be changed at any time. The new version of these Terms and Conditions will take effect immediately upon the next visit or login on the Website.

UK Players will be notified through the Website prior to their next login or via email when material changes are made. The new version of these Terms and Conditions will take effect immediately upon the next visit or login on the Website or as otherwise notified within the notification.

The Website enables Players to
a. place Bets on the results of official or state-run lotteries such as the American MUSL Powerball, the pan-European DLTB Eurojackpot and many others as well as on global Financial Market data such as the New York Stock Exchange; and
b. to participate in Instant Win Games operated by Lottoland.

Brazilian Players only:
For Brazilian Players, the Website only enables Players to submit ticket orders related to official or state-run lotteries such as the American MUSL Powerball, the pan-European LAE Euromillions and many others ("Ticket Order Service"). Lottoland can in its sole discretion and on behalf of the Player act as an agent and decide to either (i) directly or indirectly engage local representatives to purchase an actual lottery ticket or (ii) put the Player in a position as if they had played the underlying lottery as per the below Terms and Conditions.

Roles of Lottoland

Lottoland is responsible for the operation of the Website, the Player Accounts, the placing and acceptance of Bets, the operation of Instant Win Games, taking Players’ Stakes and forwarding of Winnings to the Players within the scope of these Terms and Conditions.

Lottoland acts as a bookmaker, determines the odds, calculates the Winnings and is responsible for the payment of Winnings and pays out the Winnings in Gibraltar. Through complex hedging measures and instruments (both financial instruments and the purchase of actual entries into the underlying lotteries), Lottoland guarantees the payout of all Winnings.

Lottoland and its third party licensors also conducts own lottery-style draws using the certified random number generator.

a. When submitting a Bet on the outcome of draws of lotteries (conducted by official and/or state-run lotteries and/or by Lottoland) or Financial Market data, Lottoland will act as a bookmaker for the Player.
b. When ordering Lottoland virtual Instant Win Game participation (“IWG participation”), Lottoland acts as IWG participation operator for the Player.

Contracts – Bets on Betting Events

At the time of registration, the Player enters a contract with Lottoland in relation to the use of the Website, the set up and the management of their Player Account, the placing of Bets, the payment of the Player’s Stakes and the payout of Winnings to the Player, which all take place in Gibraltar.

When Lottoland accepts a Player’s Bet, the Player enters a contract with Lottoland regulating the terms and conditions for all Bets placed, the rules of the games offered as well as the payout of Winnings.

Contracts – Instant Win Games

At the time of registration or placement of an order, the Player enters a free contract with Lottoland in relation to the use of the Website, the set up and the management of their Player Account, the order of an IWG participation, the payment of the purchase price and the Winnings back to them.

When participating in an Instant Win Game, the Player buys a chance of winning from Lottoland, the prizes for which are guaranteed by Lottoland.

Definitions

"Alternative Service” – is as described in clause 11.15.

“Bank Account” – the bank account of a commercial credit institution provided by the Player and linked to the Player Account.

“Bank Card” – a prepaid, debit or credit card or any other card with a payment and/or credit function and used as a payment method.

“Bet” – either (a) a bet on the outcome of a certain real event, for example the result of a certain lottery or Financial Market data or sports event at a set point in time, as offered by the Website and submitted directly or indirectly, via internet, telephone or other channels; or (b) in the case of the Alternative Service, a contractual right to winnings.

“Betting Event” – the events Lottoland makes available to Players as described in the Lottoland game overview or Sportsbetting Rules and on which Bets may be placed, including but not limited to (i) draws of Underlying Lotteries and (ii) betting on the outcome of a sports event in accordance with the Sportsbetting Rules (“Sportsbetting”).

“DoubleJackpot” – an additional option that a Player can select on the Virtual Play Slip which doubles the Player’s entitlement to a Jackpot. On one Virtual Play Slip, only either the option DoubleJackpot or NumberShield can be played.

“Excluded List“ – means any of the following:
(i) any person, citizen of, or resident in a country listed by the Financial Action Task Force (“FATF”) as being a high risk jurisdiction subject to a call for action as communicated from time to time by the FATF (Including at: www.fatf-gafi.org);
(ii) any person listed on the financial sanctions list of HMRC, as varied from time to time; and
(iii) any person citizen of or resident in the United States of America, Cuba, Syria, Venezuela, Russia, Ukraine or Belarus.

“Financial Market” – any recognised regulated stock exchange or market where buyers and sellers participate in the trade of financial assets and instruments such as equities, shares, bonds and currencies.

"Instant Win Game" or "IWG" – a virtual, random number generator-based game offered and operated by Lottoland or its third party licensors, e.g. casino-style games, bingo and scratchcards.

“Jackpot” – in the case of a Bet, the maximum possible winning at Lottoland in respect to the relevant Prize Category/Prize Categories of the relevant Betting Event or the sum thereof without the option DoubleJackpot, Megaplier, Mini Bet (also referred to as Mini Ticket), or PowerPlay, or, in the case of an Instant Win Game, the sum announced in the highest Prize Category. Jackpots can be fixed to an amount chosen and advertised by Lottoland.

“Lottoland”– EU Lotto Ltd, a company which is officially licenced by the Government of Gibraltar to accept Bets (licence number RGL 066) and to offer Casino-style products (licence number RGL 085). EU Lotto Ltd is also officially licensed by the UK Gambling Commission to offer Remote General Betting Standard - Real Event and Casino activities under licence number 38991. EU Lotto Ltd acts as a bookmaker, determines the odds, is responsible for the payment of Winnings and pays out the Winnings in Gibraltar to Players. EU Lotto Ltd’s registered company number is 109514 (REID GICO 109514-83).

“Lottoland Group company” means any entity directly or indirectly controlling, controlled by, or under common control with Lottoland. For the purpose of this definition, "control" (including, with correlative meanings, the terms "controlling", "controlled by" and "under common control with") means the power to manage or direct the affairs of the entity in question, whether by ownership of voting securities, by contract or otherwise.

“Lottoland Winning Bet” – a winning Bet for an Lottoland game, which was successfully submitted directly or indirectly, via Internet, telephone or other channels, and accepted by Lottoland in accordance with these Terms and Conditions, including possible winning Bets introduced through a third party to Lottoland and then placed by a third party on behalf of the Player with Lottoland.

“Lottoland-SpecialJackpot” or “SpecialJackpot” – the highest possible win in the highest Prize Category (without activation of the feature “DoubleJackpot”, “Megaplier” or “PowerPlay”) communicated by Lottoland in regards to a Lottoland game, if that sum is higher than the published jackpot of the relevant underlying lottery.

“Megaplier” – an additional option that a Player can select in relation to Bets on MegaMillions. When selected, if the Player win is in the Type B or Type C Prize Category, those Winnings are subject to a multiplier, such multiplier being the number of the first ball drawn in the draw for the Underlying Lottery out of either 2, 3, 4 or 5.

“Mini Bet” (also referred to as “Mini Ticket”) – an additional option that a player can select in relation to Bets. When selected, the Player’s Winnings for that Bet will be subject to a division based on the percentage indicated on the Website.

“NumberShield” – (applicable only to Bets placed before 05 September 2023) an additional option that a Player can select on the Virtual Play Slip which guarantees the Player’s entitlement to undivided Winnings in case of other winners. On one Virtual Play Slip, only either the option of NumberShield or DoubleJackpot can be played.

“Pay Out” – the amount, which the Underlying Lottery Operator of a Lottoland game has to pay out or has already paid out in respect to a correctly matched Bet on a relevant Betting Event in a relevant Prize Category.

“PowerPlay” – an additional option that a Player can select in relation to Bets on Powerball. When selected, PowerPlay affects the relevant Player’s Winnings as follows:
a) If the Player win is in the Type B Prize Category, those Winnings are doubled;
b) If the Player win is in the Type C Prize Category, those Winnings are subject to a multiplier as detailed in clause 11.4.

“Player” – a registered user of the Website.

“Player Account” – the notional account created by a Player on the Website through which the Player can place and pay Bets on the Website as well as play IWGs.

“Privacy Policy” – the valid policy published by Lottoland in respect of the use and storage of personal information, which is incorporated by reference into these Terms and Conditions.

“Prize Category” or “Prize Tier” – the amount of numbers correctly matched (including Super Numbers, Stars, Euro Numbers, Powerballs, Megaballs, Bonus Balls and/or others as applicable) determines the Prize Category in respect of the relevant Lottoland game, as announced in the official rules of the Underlying Lottery.

“RiNG” – a random number generator used by Lottoland to conduct lottery-style draws. The random number generator is compliant with the applicable regulatory model and standards.

“RNG” – a random number generator used by Lottoland’s third party licensors to conduct lottery-style draws. The random number generator is compliant with the applicable regulatory model and standards.

“Sportsbetting Rules” - the rules pertaining to each Lottoland sportsbetting game which Lottoland makes available to Players, including such rules provided in clause 14 below.

“Stake” – this refers to either the sum of money the Player decides to bet in respect of a relevant game and for a certain Virtual Play Slip, including any service fees, or the sum of money staked for one or more IWGs, including any service fees.

“Type A Prize Category” – a Prize Category where the payout to the player depends on the number of Lottoland Winning Bets and Underlying Lottery Winning Tickets in that Prize Category, as defined in the Lottoland Game overview.

“Type B Prize Category” – a Prize Category where the payout to the player depends on the number of Lottoland Winning Bets and Underlying Lottery Winning Tickets in that Prize Category, as defined in the Lottoland Game overview.

“Type C Prize Category” – a Prize Category where the payout to the player is independent from the number of Lottoland Winning Bets and Underlying Lottery Winning Tickets in that Prize Category, as defined in the Lottoland Game overview.

“Underlying Lottery” – a lottery that a Lottoland game is based on or a lottery-style draw conducted by Lottoland or its third party licensors using the RiNG or RNG technology unless otherwise stated herein.

“Underlying Lottery Jackpot” – the aggregate amount payable by the Underlying Lottery Operator in respect of all Underlying Lottery Winning Tickets in a Type A or Type B Prize Category in respect of the relevant draw of the Underlying Lottery, as announced by the Underlying Lottery Operator or, in a condition where no such Winning Tickets are announced, the amount that would have been payable by the Underlying Lottery Operator had there been a Underlying Lottery Winning Ticket in that Jackpot Prize Category in respect of the relevant draw. For Lottoland Games using the RiNG or RNG technology, Financial Markets data, or Rychlé kačky numbers the amount is published on the Website.

“Underlying Lottery Operator” – the organisation that organises or co-organises the Underlying Lottery.

“Virtual Play Slip” – the electronic play slip on the Website to bet on a betting event.

“Website” – the Internet portal of Lottoland, which is accessible at www.lottoland.tld, including joint or mobile Websites, which are operated by Lottoland within the same or another domain or within the same or another brand, any subdomains operated by Lottoland (*.lottoland.tld) or top level domains (www.lottoland.*) as for example www.lottoland.com as well as iframes or comparable contents supplied by Lottoland within the Internet pages of third parties and any related mobile applications.

“Winnings” – this refers to either the premium to be paid to the Player in respect of an Lottoland Winning Bet, or the prize paid out in case of a winning Instant Win Game.


1. The Player

1.1.
Each Player warrants at all times that
· they have read and understood the Terms and Conditions;
· they are not under 18 years of age (under-age gambling is an offence);
· they are aware that they might lose their Stake submitted via the Website;
· they are not depositing monies originating from criminal and/or other un-authorised activities;
· they will pay any taxes due on Winnings;
· they are not persons on the Excluded List;
· the details provided by them at the point of registration and payment respectively are complete, accurate and have not been stolen or lost;
· they are at the time of placing their Bet or playing an Instant Win Game not (a) a director, officer, employee (or the spouse or dependant of any of the foregoing) of Lottoland or of any of the Lottoland Group companies; or (b) a person which Lottoland believes to be in a position to manipulate the outcome of a Bet;
· they are not restricted by limited legal capacity; and
· they only have one Player Account at Lottoland.

Lottoland is entitled to void a Bet or Instant Win Game at any time if the Player is found to be or have been in breach at any time of any of these warranties, (including, for the avoidance of doubt, even after a relevant Betting Event has taken place which would have entitled the Player to certain Winnings except for a breach of these warranties).

1.2.
The Player needs to register on the Website in order to use all services, place Bets or play an Instant Win Game. Lottoland reserves the right to refuse the completion of the registration for any person. Players must keep their Player Account details up-to-date at all times.

1.3.
The Player may be required to provide the following data in the course of, included but not limited to, registration, purchase or payout of Winnings: name, residential address, gender, date of birth, email address, telephone number, payment method data as well as other information relevant or necessary for the realisation of services provided by Lottoland. By providing this data the Player grants Lottoland permission to verify the data provided, including the verification of their age, directly through Lottoland or through specialised third-party providers. Lottoland is not responsible for failure of payout due to non-provision of data by the Player, or the provision of missing, incorrect, incomplete or expired data. Lottoland is under no obligation to verify any data provided or to make contact with a Player to complete or change incorrect, incomplete or invalid data.

1.4.
The Player shall immediately inform Lottoland if their Bank Card or a comparable payment method, which they have specified on the Website, becomes lost, suspended or stolen; the same applies, if relevant passwords or confidential information has been submitted to third parties.

1.5.
The Player must deposit monies into their Player Account from an account or source of which the Player is the account holder and indeed named as such. If the Player uses a payment method in respect of which the Player is not the account holder, Lottoland is entitled to assume the Player is using his own funds and Lottoland accepts no liability where that is not the case. If the Player uses a payment method in respect of which the Player is not the account holder, Lottoland reserves the right to treat any deposit into the Player Account as being invalid (and any winnings arising from such deposit as void). Winnings or any payouts may be withheld pending the satisfactory completion of all relevant checks.

1.6.
The Player shall inform Lottoland about any changes with regards to information provided including, but not limited to Bank Cards and Bank Accounts, by updating their Player Account. Lottoland can not be held liable for any damages caused due to payment data being compromised.

1.7
Players must not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to the Player’s or third parties’ participation in any Bet or Instant Win Game and shall not use any software-assisted methods or techniques or hardware devices for the Player’s participation in any Bet or Instant Win Game.


2. Player Account

2.1.
The Player provides an email address and a password in the course of registration. The Player may self-manage their data at any time through the relevant Player Account.

2.2.
Players are not permitted to have more than one Player Account at any one time. If an additional account or accounts are or were opened by a Player and/or Payment details are used in multiple Player Accounts, Lottoland will be entitled in its sole discretion to close any such accounts without notice. Lottoland shall be entitled to void any Bets made by that Player or to void any IWG participations of that Player.

2.3.
Lottoland shall be entitled in its sole discretion to define different minimum and maximum amounts for deposits and Stakes during a particular time period for a particular Player.

2.4.
The Player must keep their Player Account data (including but not limited to Player pass number, username and password) in a safe place in order to prevent unauthorised access. The Player is responsible for all activities and transactions conducted through their Player Account.

2.5.
The Player is neither authorised to sell, transfer or grant third parties access to their Player Account nor to use and/or acquire third parties’ Player Accounts.

2.6.
It is the Players obligation to report suspected fraud or illicit use of their Player Account to Lottoland, and to take such steps as may be required in order to overcome it, such as by changing the password on the Player Account.

2.7.
The Player can lock their Player Account at any time ("Temporary Suspension" or “Self-Exclusion”). The order for Temporary Suspension or Self-Exclusion may be placed by using the respective facility in My Account on the Website. The Player may determine the duration of their Temporary Suspension or Self-Exclusion.

2.8.
The reopening of Player Accounts that have been self-excluded is only possible after the expiry of the Self-Exclusion period. For reopening their Player Account, Players must contact Lottoland’s Customer Service.

2.9.
The Player may close their Player Account permanently on the Website by using the facility My Account or by contacting the Lottoland Customer Service. The pre-condition for closing the Player Account is that there are no open or running Bets linked to the relevant Player Account. If the Player closes their Player Account and then opens a new Player Account, Lottoland shall have the right to close such new Player Account at its discretion and without any further explanation to the Player.

2.10.
The Player can see a list of all their active and expired Bets and Instant Win Games under the My Games section. A Bet only becomes valid once the status of the play slip has the label “In Play” at the time of the relevant Betting Event or, in the case of Sportsbetting only, if a Bet receipt shows a Bet ID number or a status with an identical meaning, only in such an event is the Player entitled to any Winnings pursuant to that Bet. The order receipt confirmation sent by email or the status “Submitted”, or in the case of Sportsbetting “pending” or a status with an identical meaning only indicate that Lottoland has received the order for a Bet, not that it has been accepted. Only with the status “In Play”, or in the case of Sportsbetting “accepted”, in the overview, shall the Bet be deemed accepted. Where a Bet is not accepted prior to the Betting Event taking place, Lottoland will refund the value of the Stake to the Player or, where the Bet gives rise to Winnings, Lottoland may at its own absolute discretion choose instead to accept the Bet after the Betting Event takes place and pay out any Winnings.

2.11.
Where a Player submits a Bet with DoubleJackpot or NumberShield selected, until the Bet is labelled as “In Play” Lottoland reserves the right to cancel the DoubleJackpot or NumberShield element of the Bet. Where a Player has placed a Duration Bet or Subscription with DoubleJackpot or NumberShield selected, Lottoland may at any time cancel the DoubleJackpot or NumberShield element with respect to any of the individual Bets which are not labelled as “In Play”. In either of the events aforementioned in this clause, Lottoland will refund to the Player the price of the DoubleJackpot or Numbershield option for the affected Bet(s).


3. Placing of Bets

3.1.
The Player instructs Lottoland to accept Bets by filling out and submitting a Virtual Play Slip on the Website.

3.2.
After the Player has filled out the Virtual Play Slip, it is transferred to the Player’s shopping basket.

3.3.
The Player submits their Bet by clicking on the relevant button in the shopping cart. Where the account balance is not sufficient the Player needs to provide their payment details and Lottoland needs to get satisfactory confirmation of the payment before the Bet is submitted.

3.4.
Once the Bet is submitted, it cannot be amended or cancelled by the Player.

3.5.
Lottoland acknowledges receipt of the Player’s order by email (except in the case of Sportsbetting). The Player may check the processing status of the relevant Bet at any time on the Website in their Player Account.


4. Payment and Accounts

4.1.
Betting or playing with no account balance or with a negative account balance is not possible.

4.2.
The Player will receive Winnings equivalent to 100,000.00 EUR or more in a handover ceremony open to media of Lottoland’s choice and will give one or more interviews (this does not apply to Players that are resident in the United Kingdom). The Player may still choose to stay anonymous. Lottoland may at its discretion waive these obligations and/or choose an alternative payment method if needed for operational or other reasons. For transfers, Lottoland may charge the Player with the fees for the bank transfer.

4.3.
With a direct debit order and authorisation respectively, the Player entitles Lottoland or its appointees the authorisation to debit the relevant amount from the Bank Account provided by the Player.

4.4.
The Player agrees not to make any charge-backs, reversals or otherwise cancel any deposits into the Player Account, and in any such event to refund and compensate Lottoland for such unpaid deposits including any expenses incurred by Lottoland in the process of collecting such unpaid deposits. In addition, in the case of a returned direct debit in respect of a Player, Lottoland may reject the acceptance of further payments from such Player. Lottoland is entitled to transfer any such claims against a Player, including possible additional but appropriate fees to a collection agency.

4.5.
Any third-party bank and payment processing charges and fees are borne by the Player and Lottoland is entitled to debit the Player Account accordingly. This also applies to foreign exchange charges. Lottoland reserves the right to charge the Player a fee for handling deposits and withdrawals to and from their account if a deposit is not played through in full before a withdrawal is requested. Fees charged will be 5% of the withdrawal amount or £2 minimum.

4.6.
Lottoland will credit payments from Players to Lottoland’s bank account immediately upon receipt of funds. The Player has to state their player number with all bank transfers.

4.7.
In case a payment to Lottoland from a Player Account of a Player is ceased, interrupted, returned or for any other reasons not finalised or in case that such payment is cancelled afterwards or theft or fraud is obvious in this regard, Lottoland shall be entitled to debit the relevant amounts including possibly existing additional fees imposed to Lottoland.

4.8.
The credit balance of a Player’s Account will not bear interest.

4.9.
The Player can directly withdraw funds that constituted Winnings under the My Transactions section. In order to mitigate money laundering and fraud, funds from unspent deposits can only be withdrawn by contacting Customer Support. Under no circumstances will a Player be able to withdraw any bonus funds in their Player Account. For non-UK Players only: a withdrawal limit of €/£5.00 (or equivalent currency) applies - further details on how to withdraw money from the Player Account can be found in the FAQs.

4.10.
A Player can only withdraw funds to a bank account in the name of the Player Account holder.

4.11.
The credited amount deposited by the Player and the payable credit balance on the Player Account respectively are held in a bank account in the name of Lottoland and are not subject to any particular escrow or mechanisms for protection in the event of insolvency. This does not apply to Players residing in the United Kingdom, where Player funds are held in a separate account.

UK Players only
From time to time Lottoland may hold a Player’s funds to the credit of that Player. Player’s Funds include, without limitation, cleared funds deposited with Lottoland by Players to provide stakes in, or to meet participation fees in respect of, future gambling.

Lottoland is required by its licence to inform Players about what happens to monies which Lottoland holds on account for them, and the extent to which such monies are protected in the event of insolvency: https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/page/protecting-customer-funds.

All Player Funds of UK resident Players will be held in accounts separate from business accounts. However, Player Funds may still form part of the assets of the business in the event of insolvency and therefore categorised as not protected.

4.12.
Lottoland is entitled to debit the Player Account with appropriate expenses which refer to the costs incurred by Lottoland because of the execution of assignments from a Player or the execution of an order.

4.13.
Winnings are tax-free or non-taxable in many countries. The Player is primarily responsible for correct payment of taxes, duties and levies. In the event that Lottoland is required to pay any taxes, duties or levies directly to the regulatory authorities of a country in respect of a Player’s winnings, then it shall be entitled to deduct those from the Player’s Account or claim them from the Player accordingly.

4.14.
Lottoland shall be entitled to deem a Player Account as inactive if more than one year has passed since the last stake transaction of the Player. Lottoland will notify the Player once their account is deemed as inactive.

Non-UK Players only
If the Player Account is still deemed as inactive 30 days after the notification, a monthly inactive account fee of 5.00 EUR (or equivalent currency) shall be payable (“Inactive Account Fee”). The Inactive Account Fee will be deducted from the Player Account balance until the earlier of: (a) the Player Account balance being reduced to zero; or (b) the Player Account being reactivated by the Player using the Player Account to carry out betting activity. In each situation the Inactive Account Fee shall cease to be deducted.

UK Players only
A Player Account still deemed as inactive 30 days after the notification incurs a monthly administrative fee of 5.00 GBP. Lottoland is entitled to deduct this monthly administrative fee in its sole discretion until there is a new stake transaction on the Player Account. The monthly administrative fee only applies to Player Accounts with a balance.


5. Rights of Lottoland

5.1.
Lottoland shall be entitled to suspend the relevant Player Accounts and Players from the use of the Website with immediate effect, if Lottoland believes that a Player does not or did not meet the requirements named in these Terms and Conditions. In addition, Lottoland shall be entitled to suspend the relevant Player Accounts and Players from the use of the Website, if Lottoland believes that: i. the Player has provided false or misleading information in connection with their Player Account, any payment methods or otherwise in connection with the Website and the services available through it; ii. the Player maintains or maintained more than one Player Account; iii. the Player is involved in any fraud-related activities; iv. the Player is or was in breach of any other substantial provision of these Terms and Conditions; v. the Player has used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes including but not limited to if Lottoland has reasonable suspicion that a Player is abusing or attempting to abuse a bonus, offer or other promotion form or taken advantage of any software or system bug or failure; vi. any of the events referred to in this clause may have occurred or are likely to occur; vii. required by law or if requested to do so by the police, by any regulatory authority or by court, in addition, Lottoland shall be entitled to suspend the relevant Player Accounts and Players from the use of the Website, if Lottoland believes that (i) any details of the Bank Account or Bank Card were, or have become, incorrect or the card is reported as lost or stolen or becomes the subject of fraud, (ii) Lottoland receives a negative appraisal of creditworthiness for a Player or any direct debit collection due from a Player is returned for reasons attributable to the Player, (iii) the Player has used a payment instrument without the owners approval; or (iv) the Player has allowed a third party to place Bets using their Player Account.

5.2.
During the period of any suspension of a Player Account the Player will be prevented from accessing or using their Player Account; in addition, Lottoland may investigate the event that gave rise to the suspension and Lottoland will be entitled (but shall not be obliged) to require that the relevant Player provides all such identification documents as Lottoland reasonably requires.

5.3.
Should Lottoland determine that the event giving rise to suspension has occurred, Lottoland will be entitled to terminate the Player Account in question permanently and may choose to do so once any outstanding Stakes associated with that Player Account for future Bets and/or Instant Win Games expire or otherwise may at its discretion void such Bets or any IWG participations issued or played. If the Stake was placed by a Player under 18 years of age, Lottoland shall void the relevant Bets and any IWG participations in which case the Stake will be returned from Lottoland to that person's Bank Account and the Player Account will be closed.

5.4.
Should Lottoland determine that such a breach has not occurred, the suspension of the Player Account will be brought to an end.

5.5.
If Lottoland terminates a Player's use of the Website for any other reason, Lottoland will notify the relevant Player by email using the email address provided to Lottoland. In such circumstances, Lottoland shall refund the payable balance held on the Player Account to the Player, after both stakes and any fees incurred have been deducted, and Winnings for all the future and open Bets and/or IWG participations that the Player has already purchased have been settled, using the Bank Account provided by the Player.

5.6.
Lottoland may withhold, delay or cancel any Winnings or Player’s funds from a Player if, Lottoland deems in its absolute discretion that (i) there may be chargebacks in respect of the relevant Player Account or between that Player and any affiliate of Lottoland, (ii) the Winnings stem directly from a chargeback or (iii) the Player has partaken in any form of bonus abuse, cheating, fraud or taken advantage of any software or system bug or failure.

5.7
In respect of Sportsbetting, multiple Bets that combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other.

5.8
In respect of Sportsbetting, Lottoland reserves the right to change odds and information displayed on the website at any time and without notice. Lottoland will take reasonable care to ensure the accuracy of this information but information is presented as a guide only. Prices displayed on the website are indicative only and are not binding until a bet has been accepted by Lottoland. In the event of any particular information (score, time of game etc) being incorrect Lottoland assumes no liability for this. Please refer to the Sportsbetting Rules for information on how individual sportsbetting markets are settled.

5.9
Copyright in the information displayed on this website is the property of Lottoland and/or its licensors. This information is intended for personal use only and may not be displayed in public, broadcast or used for any commercial purpose without the express written consent of Lottoland. Whilst every effort is made to ensure that the information is accurate, Lottoland accepts no responsibility for any use made of the information provided on this website and excludes all liability in respect of any loss suffered by any person arising directly or indirectly from use of the information.


6. Winnings

6.1.
Players may inform themselves with respect to Winnings on their Player Accounts on the Website. In addition, Lottoland may inform the Player with respect to Winnings by email, SMS/text message or in other ways. Information about Winnings can be provided in any currency.

6.2.
Lottoland transfers the Winnings to the Player Account of the Player after publication of the relevant Pay Outs or official results on the Betting Event (taken from the official governing body of the Betting Event) and calculation of Winnings. The Players are entitled to either use their Winnings to pay for future Bets and/or Instant Win Games or request that Lottoland pay Winnings into a bank account in accordance with clause 4.2. above. For safety reasons, Lottoland may transfer amounts to a Player’s Bank Account or other bank account nominated by a Player, given that it is in accordance with clause 4.2. above, only after a copy of the front and back side of a valid identification document, whose information fits the name or maiden name, date of birth and address the Player has provided in the process of registration, has been received and accepted.

6.3.
Lottoland is authorised to void the relevant Bets or Instant Win Games, if any of the following occur: (i) Lottoland was instructed by a Player to place Bets only after the relevant deadline or after the start of the relevant Betting Event and/or if Lottoland erroneously accepted an instruction to place Bets on the Website after the relevant deadline or after the start of the relevant Betting Event, (ii) Lottoland becomes aware of a genuine error in relation to that Bet or Betting Event and is not able to contact the Player to correct the error or confirm the Bet before the deadline, (iii) Lottoland was instructed to place a Bet or purchase an IWG participation by a Player who has provided false, incomplete or expired information in connection with their Player Account or otherwise in connection with the Website or the services available through it, (iv) Lottoland was instructed to place a Bet or purchase an IWG participation by a Player who has been involved in any fraud-related activities in relation to the Bet or Instant Win Game, the operation of the Player Account or otherwise in connection with the Website or the services available through it, (v) Lottoland was instructed to place a Bet or purchase an IWG participation by a Player who was, at the time of placing the Bet, less than 18 years old, (vi) the Player maintains or maintained more than one Player Account, (vii) in conjunction with any Betting Event or Random Number Generator user for Instant Win Games, fraud and/or technical and/or human error or unwarranted influence was found, (viii) the Betting Event is declared by an organiser or co-organiser as being invalid, incorrect or published in error, as the case may be,(ix) Lottoland deems in its absolute discretion that a Player has partaken in any form of bonus abuse, cheating, fraud or taken advantage of any software or system bug or failure, or (x) in the case of the Millionaire Plus (“Millionaire”, for UK Players) product only, the relevant Jackpot threshold has been exceeded, in accordance with clause 11.15.

6.4.
Lottoland is only obliged to credit Winnings to a Player Account or comply with instructions from a player to pay Winnings into a bank account in accordance with clause 4.2. above if the Player is entitled to a Winning.

6.5.
For Winnings in any Prize Category or Instant Win Game, Lottoland may require additional documents such as certified copies of a proof of identity and address, regardless of whether such proof was provided to Lottoland previously. All requested and required documents must be provided by the Player no later than 12 weeks after the date of the Betting Event or the Winnings shall be forfeited.


7. Other Rights

Lottoland reserves the right, i. to set off against a Player's Winnings the amount of any unpaid Bets or Instant Win Games owed by that Player to Lottoland or any affiliate; ii. to terminate, vary or suspend any Player Account, immediately and without prior notice, for any other reason at Lottoland’s sole discretion; and iii. to require that the relevant Player provide identification documents in order to enable Lottoland to satisfy itself as to the validity of Player Account details and the Player’s entitlement to the Winnings in accordance with these Terms and Conditions. Lottoland may withhold payment of Winnings until any such matter has been solved entirely.


8. Website, Links and Banners

8.1.
Lottoland reserves the right to make changes or corrections to, suspend or discontinue any aspect of the Website and the content or services or products available through it. Such changes shall not be applied retrospectively and in the event that such changes affect live Bets or Instant Win Games, Lottoland shall be entitled to void such Bets and/or Instant Win Games and the Stakes shall be repaid to the Player Account.

8.2.
Lottoland is not responsible for any promotional links or advertising banners of third party advertisers.

8.3.
Players must not misuse the Website by introducing viruses, trojans, worms, or other material that is malicious or harmful. Lottoland will not be liable for any loss or damage to Players caused by a distributed denial-of-service attack, viruses or other harmful material that may infect a Player's computer equipment, computer programs, data or other material while using the Website or any website linked to it.

8.4.
While Lottoland endeavours to ensure that the information on this Website is correct, Lottoland does not warrant the accuracy or completeness. The Website may contain errors or inaccuracies, or information that is out of date.

8.5.
The contents of this Website (including these Terms and Conditions) are protected by international copyright laws and other intellectual property rights. The owner of these rights is Lottoland, its affiliates or other third-party licensors. All products and company names and logos mentioned on this Website are the trademarks, service marks or trading names of their respective owners, including Lottoland. Players are permitted to print and download extracts from this Website only for their personal reference, and only provided that i. no documents or related graphics on this Website are modified in any way; ii. no graphics on this Website are used separately from accompanying text; and iii. the status of Lottoland (and of identified contributors) as the author of any material on this Website is acknowledged.

8.6.
Other than as set out above, no part of this Website may be reproduced or stored, modified, copied, republished, uploaded, posted, transmitted or distributed, by any means or in any manner, or included in any other website or in any public or private electronic retrieval system or service including, but not limited to, text, graphics, video, messages, code and/or software without Lottoland’s express prior written consent.


9. Privacy Policy

Lottoland meets all statutory requirements with respect to the personal data of Players. The Privacy Policy shows more details in respect of the use and storage of the personal information.


10. Bets

10.1.
Lottoland will accept Bets placed with it by the Player, if instructions to place those Bets have been actioned by the Player. Lottoland is not a lottery operator. With Lottoland, Players are placing Bets on the results of the draws of official and/or state-run lotteries and/or lottery-style draws using the RiNG or RNG technology and/or on certain Financial Market data.

10.2.
At least one Bet per Virtual Play Slip has to be filled in. Every Bet is classified either as a separate Bet (“Normal Bet”) or as a combination of Bets (“System Bet”). In a System Bet, all possible combinations of the selected numbers are considered Normal Bets.

10.3.
Only the first player to choose the NumberShield option for a particular set of numbers will be entitled to the NumberShield. Only one player may enable NumberShield for a particular combination.

10.4.
Depending on the selected Lottoland game the Player may place a Bet for a certain duration (“Duration Bets”) and also extend the duration automatically (Subscription). Stakes for Duration Bets will be debited by pre-payment at the beginning of the relevant duration for all relevant Betting Events for the selected duration.

10.5.
The Player may automatically extend Bets by selecting the “Subscription” option. Depending on the selected Lottoland game the player may select a renewal period from 1 to 52 weeks. After this Subscription period has elapsed the Bets are renewed automatically for the selected period for withdrawal, if no notice of cancellation was received via the Player Account. The cancellation of a Subscription must be received by 23:59h of the day prior to the day the period for withdrawal ends. Stakes for any subsequent Duration Bets (due to the automatic renewal of the Subscription) will be debited by pre-payment from any active Bank Card registered on the Player Account at the beginning of the relevant duration for all relevant Betting Events for the selected duration.

10.6.
By choosing the option “JackpotHunt” the Player may automatically extend the Virtual Play Slip until the Jackpot in respect to the underlying lottery of the relevant Lottoland game has been won. The period for withdrawal encloses only the next Betting Event date.

10.7.
The deadline for betting on a Betting Event will be posted on the Website.

Valid Bets will be placed on the next relevant Betting Event that takes place, provided that they are placed before the respective deadline and provided that the Player has not selected something else on purpose. The deadline will be displayed on the Website. It is up to the Player to ensure that instructions are given to place the Bet before the relevant deadline. For the avoidance of doubt, instructions to place or the apparent placement of a Bet after the start of a specific Betting Event or a Betting Event that has actually occurred will not be valid, irrespective of any automatic confirmation, that may be generated via email or the Website, or irrespective of a wrong deadline displayed on the Website.

10.8.
The “When Jackpot is” feature will set Bets to enter/play a particular Lottoland game only if the announced jackpot for the Betting Event has reached or exceeded the specified “When Jackpot is” amount for the relevant Betting Event.

10.9.
If a lottery draw does not take place or no draw result is published or officially announced, all valid Bets on that Betting Event will stand for the rescheduled draw (or, if there is none, the next available relevant draw) other than in respect of valid Bets placed on (i) Austrian Lotto, Austrian Joker, Spiel77, El Gordo Primitiva, Summer Lottery, El Niño, French Lotto, Irish Lotto, Irish Lotto +1, Irish Lotto +2, Irish Lotto Pick n Win, Polish Lotto, Polish Lotto+, Swiss Joker, Mark Six (also referred to as “Loto Plus” and “Kinai Lotto”), Keno 24/7, KeNow, Cash4Life, German Keno, GlücksSpirale, or Mexico Melate where all valid Bets will stand and the Underlying Lottery will be replaced with a lottery-style draw using the RiNG technology that will take place at the same time as the official and/or state-run lottery draw was scheduled to take place or (ii) SuperEnalotto (also referred to as “SuperLotto”), where all valid Bets will stand for the draw of SuperEnalotto GO (using the certified random number generator “RiNG”) that takes place either at the same time as the original draw or, if none, the next available SuperEnalotto GO draw.

10.10.
In the event that not all Financial Market data required to determine the Betting Event winning number is available, the Financial Market data of the next day with all required Financial Market data being available will be used (example: there is no opening value due to a public holiday on Friday. In this case Monday’s opening values will be used).

If Financial Market data of a day with an originally scheduled Betting Event is used for a previously scheduled Betting Event, the Financial Market data of the next day (with all required Financial Market data being available) will be used for that originally scheduled Betting Event (example: for a Betting Event originally scheduled for Wednesday and Friday there are no opening values for Wednesday and Thursday due to public holidays. In this case, Friday’s opening values will be used for the Betting Event originally scheduled for Wednesday and Monday’s opening values will be used for the Betting Event originally scheduled for Friday).

This only applies to Betting Events of the same kind (example: US Millions can use Friday’s opening values only once. If Friday’s opening values are used for the Betting Event originally scheduled for Wednesday, Monday’s opening values will be used for the Betting Event originally scheduled for Friday).

10.11.
All Financial Market data will be taken directly from Bloomberg other than if the Financial Market opening values, required to determine the Betting Event winning number, matches the closing value of the previous day on which the Financial Market data was available (“Stale Pricing”). In such event, the Financial Market data from the original source will be used provided there is no Stale Pricing at that level (example: if, pursuant to the data in Bloomberg, at least one of Friday’s opening values for the NASDAQ equals Thursday’s closing value then we shall use the Friday opening values directly from the NASDAQ if these are different from Thursday’s closing values directly from the NASDAQ).

In the event of Stale Pricing with Bloomberg and with the original source, then the Financial Market data of the next day on which all the required Financial Market data is available will be used (example: at least one of Friday’s opening values equals Thursday’s closing value. In this case Monday’s opening values will be used provided they are different to Thursday’s closing value. However, if Monday’s opening values are equal to Thursday’s closing value then we will turn to the next day until we have an opening value that is different to Thursday’s closing value).

10.12.
Lottoland endeavours to ensure that all the jackpot values for Betting Events offered on the Website are correct, but assumes no responsibility for errors contained in such information. Lottoland estimates the amount of future jackpots using certain assumptions, such as the current or future jackpot being won or rolled over, but is not liable for false assumptions, calculations or forecasts.

10.13.
Instead of using financial instruments to guarantee the payout of the jackpots and Winnings offered on the Website, Lottoland may also purchase actual entries into underlying lotteries on behalf of the Player. Lottoland may require winners for such entries to collect prizes directly from the Underlying Lottery Operator. In the event that Winnings for such entries incur any taxes, duties or levies, these are to be borne by the Player. Under no circumstances Lottoland shall have any obligation to pay the Player an amount an Underlying Lottery Operator may fail to pay the Player in connection with any Winnings for such entries.

10.14.
Maximum payouts
The total of all Winnings payable by Lottoland per Prize Category for a certain Betting Event must never exceed the numbers as set out below. If it the numbers are exceeded, Winnings are divided among the winners.

German Keno: 5,000,000.00 EUR
GlücksSpirale and GlücksSpirale GO: Monthly payments of 50,000.00 EUR or 4,800,000.00 EUR as the sum of all future monthly payments.
Irish Lotto+1: 5,000,000.00 EUR
Irish Lotto+2: 1,250,000.00 EUR
Keno 24/7: 10,000,000.00 EUR (10,000,000.00 GBP for GBP players)
KeNow: 5,000,000.00 EUR
Polish Lotto+: 10,000,000.00 PLN
Spiel77 and Spiel77 GO: 10,000,000.00 EUR
Super6 and Super6 GO: 1,000,000.00 EUR
WorldMillions: such amount chosen and advertised by Lottoland

10.15.
SpecialJackpots
For all games, Lottoland has the possibility to announce a SpecialJackpot under its sole discretion. In this case, the SpecialJackpot sum announced replaces any Underlying Lottery Jackpot in that Type A Prize Category.

10.16.
Only one Prize Category can be won per Normal Bet, which will be the highest of the available Prize Categories achieved by, and relevant to, that Bet. A System Bet can win in more than one Prize Category, based on the separate Bets it is made of.

10.17.
Syndicates
Winnings for Lottoland Syndicate Winning Bets are calculated in three steps:

Step 1 – Calculation of Total Syndicate Winnings:
Total Syndicate Winnings = The sum of all Winnings for all Lottoland Winning Bets forming part of the Syndicate. The Winnings are calculated as per clause 11 of these Terms and Conditions

Step 2 – Calculation of Syndicate Fraction:
Syndicate Fraction = Number of Shares bought by the Player / Total of Shares advertised for the relevant Syndicate

Step 3 – Calculation of Winnings for this Lottoland Syndicate Winning Bet:
Winnings for this Lottoland Syndicate Winning Bet = Total Syndicate Winnings * Syndicate Fraction

Example 1: There is a Lottoland Syndicate Winning Bet with Total Syndicate Winnings of 90,000,000.00 EUR. The Syndicate Fraction is 1 of 9. The Winnings for this Lottoland Syndicate Winning Bet are 10,000,000.00 EUR.

Example 2: There is a Lottoland Syndicate Winning Bet with Total Syndicate Winnings of 30,000,000.00 EUR. The Syndicate Fraction is 3 of 25. The Winnings for this Lottoland Syndicate Winning Bet are 3,600,000.00 EUR.

10.18.
Winnings are calculated and credited in EUR. The exchange rate used is the European Central Bank Euro foreign exchange reference rate published on the respective draw date on the ECB website (ecb.europa.eu) or (if ecb.europa.eu is not available) the spot rate of exchange (the closing midpoint) for that currency into EUR on the respective draw date as published on oanda.com provided that, in each case, if such date is not a Business Day, the relevant rate shall be that published the preceding Business Day. “Business Day” for the purposes of this clause means a day (other than a Saturday or a Sunday) on which banks are generally open for business in Gibraltar, London and Frankfurt. This clause also applies for annuity payments. However, Lottoland may, in its sole discretion, chose to calculate and credit Winnings in the currency in which the Bet was placed.

10.19.
Lottoland will use reasonable endeavours to ensure that all displayed information and results on the Website are correct.

10.20.
Lottoland will not be liable for any mistakes in respect to the information displayed.

11. Winnings for Bets on Lotteries

11.1.
Lottoland calculates the Winnings for each Bet. The calculation is different per Underlying Lottery and Prize Category, the following table "Lottoland Game Overview" explains how each Prize Category can be achieved and which calculation method applies for it.